Frequently asked questions.

A company merch portal is a fully branded, private online store built specifically for your organization. Employees log in and order pre-approved branded merchandise including apparel, accessories, and gifts using their own credit card or a company-issued budget credit. We build, manage, and fulfill everything. You simply share the link with your team.

Setup is currently free for a limited time. No onboarding fee, no monthly platform fee. You pay only for the products your employees order plus a flat rate shipping fee per order. There are no hidden charges or ongoing subscription costs.

No minimums, ever. Employees can order as little as one item at a time. Our on-demand production model means every order is produced and shipped individually, so there is no need to pre-purchase inventory or meet bulk order thresholds.

Most portals are live within 7 to 14 business days from the time we receive your logo files and product selections. Your dedicated account manager will guide you through every step of the process and keep you updated along the way.

Yes. We can set per-employee spending limits, issue digital gift credits for new hires or recognition programs, and run time-limited promotional offers. Employees can use their credit to shop freely within your approved catalog.

Absolutely. We manage multiple portals from one account. This is ideal for companies with multiple departments, regional offices, or client-facing gifting programs that each require their own branded experience.

No inventory required. Every item is produced on demand after an order is placed and shipped directly to the employee. You never need to store, pack, or ship anything yourself.

We offer a wide range of custom branded products including apparel such as t-shirts, hoodies, and jackets, headwear, custom socks, drinkware including tumblers and water bottles, bags, tote bags, accessories, tech items, and premium executive gifts. We work with top suppliers to source high quality items that reflect your brand standards.

Our in-house design team handles all artwork setup. We need your logo in vector format such as AI, EPS, or high resolution PNG. If you only have a low resolution file, our team can work with what you have or help recreate your artwork. All mockups are approved by you before production begins.

Yes. Event and trade show merchandise is one of our most popular services. We can produce custom branded items for conferences, product launches, team offsites, and client events. We recommend reaching out at least 3 weeks before your event to allow sufficient production and delivery time.

Yes. We specialize in premium, executive-level merchandise for companies that want their brand to reflect quality. We work with top-tier suppliers and can source premium branded items including name brand apparel, luxury accessories, and high-end drinkware that leave a lasting impression.

A live print bar is an interactive branded experience we bring directly to your event. Guests choose an item such as a t-shirt, tote bag, or hat, and watch it get custom printed or decorated on-site in real time. It creates a memorable, engaging brand moment that guests take home with them. We bring the full setup, staffing, and equipment. You just invite your guests.

Our live print bar is perfect for corporate conferences, trade shows, product launches, team building events, company parties, recruiting events, and client appreciation gatherings. We have activated at events ranging from intimate executive dinners to large-scale conferences with thousands of attendees.

We recommend booking at least 4 to 6 weeks before your event to allow time for product sourcing, artwork approval, and logistics planning. For large events or peak periods, earlier booking is advised. Contact us to check availability for your date.

Yes. We are based in British Columbia but available for events across Canada and the United States. Travel fees may apply depending on the event location. Contact us with your event details and we will provide a custom quote.

Production capacity depends on the decoration method and event duration. We will work with you during the planning process to ensure the setup is sized appropriately for your expected guest count and event flow.

Corporate gifting is the practice of sending curated, branded gifts to employees, clients, or partners to strengthen relationships, recognize performance, and reinforce your brand. Done well, it creates memorable touchpoints that build loyalty and goodwill. We handle everything from product selection and branding to packaging and delivery so your gifts arrive beautifully every time.

Yes. New hire welcome kits and employee recognition gifting are among our most popular services. We help you design a curated gift experience that makes new team members feel valued from day one, or rewards top performers with something they will actually want to keep and use.

Yes. Our holiday gifting program allows companies to send curated, branded gifts to their entire team or client list without the hassle of sourcing, packing, or shipping. We recommend starting the planning process at least 6 to 8 weeks before your target send date to ensure availability and timely delivery.

Yes. We offer direct-to-recipient shipping across Canada and the United States. Whether your team is in one office or distributed across multiple locations, we can deliver individually addressed gifts directly to each person's door.

We ship to Canada and the United States. Whether your recipients are in Vancouver, Toronto, New York, or Los Angeles, we can deliver directly to their door.

Shipping costs vary depending on the product, quantity, and destination. For merch portal orders, a flat rate shipping fee applies per order. For custom merchandise campaigns and gifting programs, shipping is calculated based on the order details. Your account manager will provide full shipping details during the quoting process.

We are based in British Columbia, Canada and serve corporations across Canada and the United States. Our team is available remotely to support clients in any time zone.

Seaside Creations was built by an executive who understood that most branded merchandise companies were transactional, slow, and difficult to work with. We combine tech-enabled tools like our branded merch portals with genuine white glove service and a dedicated account manager for every client. No minimums, no inventory risk, and no hidden fees.

We work with companies of all sizes. From growing startups ordering their first batch of branded apparel to enterprise corporations running year-round merch portal programs.

The easiest way to get started is to book a free 30 minute consultation with our team. We will learn about your brand, your goals, and recommend the best solution for your needs. You can book directly at seaside.gifts/contact-us or email us at info@seaside.gifts